PMI UK Chapter

Joint PMI UK & Enactus Event: The future of work - Citizen Developer. 1st December 2021

Joint PMI UK & Enactus Event: The future of work - Citizen Developer. 1st December 2021

Enactus PMI event dec 1st min image with PDU

As businesses rebound from the impacts of Covid-19 with an unprecedent number of remote workers, the need for organisations to be able to transform quickly has never been greater. With 70% of IT budgets being used to simply keep the lights on and a shortage of digital talent, there is often not enough IT resources to address every need across their organisations. This is leading to more and more non-IT professionals seeking to build their own apps to deliver solutions to meet the needs of their teams and address the problems they face.  

The world of work is changing both in terms of how people want to work, and how we interact with technology. Global megatrends including: the rise of the gig economy, the maturity of automation and AI technologies, and low code/no code interfaces democratizing who is able to harness the business value of technology are actively transforming the talent landscape. Organisations need to learn how to derive value from these technologies, and acquire and retain upskilled workers who are willing and able to implement these technologies into new ways of working throughout their organizations. 

The introduction of citizen development into organisations will empower people to foster a culture of innovation and collaboration, and will feature as a critical instrument in the future of work. Critical to organisational success in implementing citizen development will be making visible the benefits for workforces to participate in the transformation process and the introduction of essential governance for where innovation and the development of application is enabled throughout the enterprise. This session will discuss, what are the opportunities and risks of citizen development for the organisation, IT functions and individuals and how can businesses manage and minimise those risks.



Nicole Thompson leads the global business development for PMI’s portfolio of Citizen Developer education and resources. She works closely with organisations to help them understand the benefits and challenges of citizen development and how it can be effectively implemented and deployed at scale. Prior to joining PMI in July 2021, she spent the last 15+ years working with public sector and enterprise business clients driving digital transformation through co-creating future focused business solutions. In her last role as the Director of Social Innovation & Head of Co-creation Partnerships with Hitachi Vantara, she defined a pioneering vision and grew an idea into a globally recognised social innovation program (and the world’s largest electric commercial vehicle trial) which is expected to deliver a savings of over £207 million to Great Britain’s electricity customers, decrease carbon emissions by 2.7 million tonnes and free up enough capacity on the grid to supply over a million homes with electricity by 2030. She was shortlisted for 2020 Women in IT Awards category, ‘Innovator of the Year’. She is passionate about innovation and empowering people to help overcome the world’s greatest social, economic and environmental challenges.                   

Event Properties

Event Date 01-12-2021 6:00 pm
Event End Date 01-12-2021 8:00 pm
Individual Price Free
Location University of Nottingham

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